Easy website navigation needs to begin with the design of your website. Before your website is published on the web, it should be finished and able to be easily navigated. Don’t wait for the problems to present themselves through use to figure out what works and what doesn’t, especially if you are running a web business. There is simply no room for needless error when it comes to your business. The first thing to remember during initial design phases is that your website should be so simple to use that an eleven-year-old child should be able to figure it out. It is unlikely someone that young would ever be conducting business online, but many adults need the simplicity on websites. You should also keep it simple enough to run on even the slowest computer you can imagine someone owning. Not everyone has the fastest and newest computers around, so you will need to keep that in mind. If you only design for the highest forms of technology, you will likely loose quite a few potential customers.
When it comes to the actual design, try to use things that are easy to the eye. Pictures and graphics work really well, as long as they are not too large or complicated. If you are using photos, make sure you use thumbprints that can be clicked upon to reveal a larger image of the photo. The thumbprints will load quickly for those with slower connections, but also allow the option of seeing the image in larger form. Consumers would much rather gather information from pictures on the web than by reading boring text. A good rule is to offer a majority of images, with a little text mixed in.
When adding content to your site, there are a few things you should not do. First, you should not repeat common information. If you assume your audience is ignorant, they will likely be offended. Second, you should not repeat information from other websites with the same subject as yours. This will only make you look uniform and basically convince consumers you have nothing unique to offer them. If they can get the same deals at another website, they just might take their business there. Be sure you are adding valuable information and products on your website. Consumers are intelligent and want to be treated as such.
When trying to figure out how to link each page to another, you will need to keep an “obvious” state of mind. This means that any place that you feel you must type “click here” should be so obvious that even without the actual words “click here”; the consumer should feel that is what should be done next. Designing your site with predictability in mind is a great idea. The more comfortable the consumer feels with the site, the better your business will be and the more repeat business you can expect. When the customer “knows” what will happen next, they will automatically feel comfortable. Surprising customers is not usually a great idea, so make sure everything works as it should. Place links in appropriate places so the viewer does not need to search endlessly for the link to the next page.
Lastly, remember to avoid backgrounds and colors that distract from your products and website in general. Never use anything blinking in your site design. Blinking ads and content are annoying to everyone that uses the internet and can even cause medical problems in some viewers. Repeat business will not exist if you use content that is difficult on the eyes or it annoying to viewers. To get people to come back to your website, you need to create a place that can be navigated with complete ease. Make sure that all links are checked daily to ensure that your website is running as smoothly as possible. Also, be sure to have all of the “kinks” taken care of before you even publish your site online. Do these things and you are sure to have repeat business.
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